Mike Will Fix IT

• Windows (Including: Windows 11, 10, 8, 7, Vista, Windows XP)
  I am certified by Microsoft to provide desktop and laptop support service for all versions of Windows. That means I can perform essential maintenance, restore and repair Windows, update Windows, install upgrades, perform virus removal, remove harmful spyware, and troubleshoot Microsoft applications like Word and Outlook. Windows 10 is now out of support for most home users. I can upgrade your computer to Windows 11, even if it's not officially supported, and make sure things are not too different than before. If you're still on Windows 10 or due an upgrade, let me get you up to date.
• Linux Tired of Microslop? If you have had enough of Office subscriptions you never asked for, adverts pushed into your own computer, constant nagging to sign in, and updates that change things you liked, there is another way. I can take all the Microsoft out of your life and move you over to Linux, a free, fast and private system, set up to suit how you actually work. Your files, your photos, web browsing and email all still there, just without anyone watching over your shoulder or charging you every month. It does not suit everyone, so I will give you an honest opinion on whether it is right for you first. If that sounds good, let's have a chat.
• Desktop PCs I work on most Windows desktop PCs, including Dell, HP, Lenovo, Acer, Asus and others. If your desktop is slow, noisy, overheating, won't start, needs an SSD upgrade, has a virus, or needs data recovery, let me take a look.
• Laptops I work on most Windows laptops, including Dell, HP, Lenovo, Acer, Asus and others. If your laptop is slow, overheating, won't start, has a broken keyboard, needs an SSD upgrade, has a virus, or needs data recovery, get it booked in.
• Hardware I am also experienced in the installation and repair of hardware for your desktop or laptop. I can troubleshoot and repair your computer's memory (RAM), hard drive (data recovery), external hard drive, solid state hard drive (SSD), processor (CPU), motherboard, video/graphics card, power supply unit (PSU), keyboard, sound card, CD drive, DVD, mouse, modem, router, and USB devices. If your system has run out of space, I can provide more disk memory for your pictures, documents, and music. If a part has failed or you'd like an upgrade, let me fix IT.
• Data Recovery If your hard drive has failed or files have been deleted, I will recover as much as I can before you consider an expensive specialist lab. If I cannot recover anything, I do not charge for my time.
  If you've lost something important, let me rescue your files.
  Unlike other data recovery services, I cap my offsite data recovery (where I take your hard drive away to work on) at a maximum price of £180. (typical costs are £60-£120 depending on complexity)
• Internet & Virus Problems I can set up your broadband or wireless (WiFi) network, replace your old modem with a fast wireless router, connect multiple PCs to each other, and secure your network against intruders. If you don't already have an anti-virus program, I will set up the best one available for you and run a full scan on your computer. Whether you have one PC in your sitting room or a small business network, I'll make sure your system is protected. If you've picked up a virus or your connection keeps dropping, let me clean it up.
• Confidentiality Your data is completely safe with me. I will never make copies of data unless you authorise it and I will never keep any copies that are made. Any recovery copies I make will be handed to you or securely deleted afterwards. I never, ever keep copies of my client's data, unlike some companies. I will also never access any files on your computer without your permission, so your privacy is assured.
• AI Help AI is everywhere now and it's easy to feel left behind, or to try it and wonder what all the fuss is about. I can show you which tools are actually worth your time, how to get genuinely useful answers out of them, and how to fit AI into everyday life without the hype or the jargon. If you would rather AI was switched off and out of your way, I can sort that too. Read about my AI consulting here.
• Remote Support For smaller problems, I can help remotely over the internet. You stay in control, you can watch everything I do, and I can only connect after you give permission.
  I can only see your screen when YOU click 'Allow'. I cannot access your computer without your permission. I charge £30 per half hour, or £15 for quick fixes under 15 minutes and you can pay via bank transfer or PayPal after the job is done.

Note: I do not have a shop, I work from my home in Brixton (SW2). You can drop off your computer by appointment, or I can come to your place. It's up to you.

I'll always try to give you an estimate before starting work, so there are no surprises. Most jobs fall between £60 and £120.

Payment Methods: I accept Cash Card Bank Transfer PayPal

* VAT is not charged

I'm based in Brixton, South London (SW2) and I do callouts to Oval and the surrounding area. The callout fee to Oval is £15-20. You can also bring your computer to me in Brixton, but please get in touch first to book an appointment.

Click and drag the map to explore, or zoom in to find your area. Each coloured zone shows a different callout fee, from £10 in Brixton, through to £40 for extended areas like Kensington and the City.

I understand that inviting someone into your home can feel a bit daunting. Here's exactly how the process works, so you know what to expect:

1. 1 We chat about the problem, you tell me what's going on, and I'll give you honest advice on whether it's something I can help with.
2. 2 I give you a booking time and estimate, no surprises. You'll know when I'm coming and roughly what it'll cost.
3. 3 I arrive, fix the problem, and explain what went wrong in plain English, without jargon or technical talk.
4. 4 Only when the job is done do you pay, no upfront fees. You only pay once you're happy with the work.

I stand by my work, so all repairs come with a 6-month guarantee.

What does that really mean for you? Well, this ensures that if your computer breaks down with the same problem within 6 months of my repair, I will fix it free of charge.

Note: The guarantee covers the same fault returning. It doesn't cover new problems, viruses, physical damage, or issues caused by software changes.

That includes parts for the same fault.

With me, you always know what to expect:

• 6-month guarantee on the work I do
• The benefit of over 17 years of experience and professional hands-on training
• Clear, fair prices without high-street repair-shop mark-ups
• Personal attention and flexibility

If I can't fix it, you won't pay for my time

Do you find yourself doing the same tedious task on your computer over and over again? Copying files, renaming things, updating spreadsheets, sending the same emails? I can help with that.

I build custom Windows applications that automate the boring stuff so you can focus on what actually matters. Every solution is tailor-made to fit exactly how you work, no unnecessary features, no complicated menus, just a tool that does precisely what you need.

The best part? I'll sit down with you, understand exactly what's eating up your time, and build something that genuinely makes your life easier. No jargon, no over-engineering, just practical solutions from someone who's been doing this for over 17 years.

Got an idea or a frustration? Give me a call and let's chat about it. You might be surprised how affordable a custom solution can be.

Wondering if a custom app could work for you? Find out more here.

Need a website but don't want to pay agency prices? I create simple, effective websites for small businesses and individuals who want to get online without the hassle.

I'm not going to bamboozle you with talk of "synergistic digital solutions" or charge you thousands for features you'll never use. Instead, I'll build you a clean, professional site that does exactly what you need it to do, whether that's showcasing your work, selling a few products, or simply giving customers a way to find and contact you.

I'll guide you through the whole process in plain English, help you choose the right hosting, and make sure you actually understand how to update your own content. No mysterious monthly fees for tiny changes, I'll teach you how to do it yourself.

If you've got an idea for a website, drop me a message. I'm always happy to have a no-obligation chat about what's possible.

(Some of the names have been abbreviated in the interest of client privacy.)