Mike Will Fix IT

1. What Can I Fix?

Windows Support

Helping you make sense of your Windows computer, from Windows XP all the way to Windows 11.

Hardware Repairs

Faulty hard drives, memory problems, power issues, broken screens, and more.

Virus and Malware Removal

Remove viruses, spyware, and other nasty software that slows down your computer or puts your data at risk.

Remote Support

For small problems, I can help you remotely over the internet. You can watch everything I do on your screen.

Important: I can only see your screen when YOU click 'Allow'. I cannot access your computer without your permission.

Remote support costs £30 per half hour, or £15 for quick fixes under 15 minutes.

2. How Much Does It Cost?

* Business charge applies when payment is made via company card or company account.

Callout fees depend on your location:

• Brixton, Tulse Hill: £10
• Vauxhall, Streatham, Clapham, Clapham Common, Kennington, Camberwell, Herne Hill, Stockwell, Oval: £15-20
• Westminster, Pimlico, Battersea, Waterloo, Elephant & Castle, Balham: £20-30
• Kensington, Marylebone, Old Street, Mayfair, City of London, Tower Bridge, Wandsworth, Tooting, Norbury, Peckham, Dulwich: £30-40

3. What Areas Do I Cover?

I am based in Brixton, South London (SW2) and I travel across Central and South London for home visits.

If you are outside my usual area, you can always bring your computer to me in Brixton. Just get in touch first to arrange a time.

4. How Does It Work?

I understand that inviting someone into your home can feel a bit daunting. Here is exactly how the process works:

1. We chat about the problem. You tell me what is going on, and I will give you honest advice on whether it is something I can help with.
2. I give you a booking time and estimate. No surprises. You will know when I am coming and roughly what it will cost.
3. I arrive, fix the problem, and explain what went wrong in plain English, without jargon or technical talk.
4. Only when the job is done do you pay. No upfront fees. You only pay once you are happy with the work.

5. Do I Get a Guarantee?

I stand by my work, so all repairs come with a 6-month guarantee.

This means that if your computer breaks down with the same problem within 6 months of my repair, I will fix it free of charge.

That includes parts for the same fault.

Note: The guarantee covers the same fault returning. It doesn't cover new problems, viruses, physical damage, or issues caused by software changes.

6. What Can I Offer That Others Cannot?

• 6-month guarantee on the work I do
• Over 17 years of experience and professional hands-on training
• A price that cannot be found on the high street for a service that cannot be beaten
• Personal attention and flexibility

No fix, no fee: If I cannot solve your problem, you will not be charged.

About Mike

When I am not fixing computers, I am a photographer. I have been helping people with their computers for over 17 years.

I believe in explaining things in plain English, not confusing technical jargon. My goal is to get your computer working again and help you understand how to avoid problems in the future.